2026-07-14
A South American client wanted to introduce our Electrofusion Welding Machine to their local market. Their feedback was clear: most machines on the market come with English or Chinese operating systems, which local workers find difficult to use. They asked us to develop a system that better fits their market.
Language barrier – Local workers prefer Spanish interfaces. English systems reduce efficiency and increase training costs
System flexibility – The client needed not only Spanish labels on the panel, but also a multi-language switch function on the large screen interface
Market positioning – The client wanted a clear advantage over standard competitors in their region
Collaborative R&D – We worked closely with the client to understand local operating habits and frequently used functions. Together, we defined the Spanish interface layout and terminology
Dual-level language support – Panel labels and buttons were changed to Spanish, and the large-screen OS was upgraded to support language switching (Spanish / English / Chinese / etc.), allowing flexibility for future markets
Sample verification – A sample unit was sent to the client for on-site testing with local workers. Feedback was positive
| Item | Outcome |
|---|---|
| Language adaptation | Full Spanish interface – workers learned quickly with minimal training |
| System flexibility | Multi-language screen switch – ready for other markets in the future |
| Competitive edge | Clear differentiation from standard competitors in the local market |
| Repeat order | Confirmed – client plans to make this model their flagship product |
"This customized solution really fits our needs. Our workers picked it up fast, which saved us a lot of training and after-sales effort. The language switch on the large screen is also a smart design – it gives us more flexibility when we expand to other markets."
This project reminded us that market-oriented customization is where real value lies. We have now established a streamlined Spanish-language customization process for South America, enabling faster response for similar requests in the future.
Need similar customization? Let's talk.
📧 vivian@cnsuntech.com
📞 0086-13777804353